Skip to content

Password handling for BackOffice users ​

Let's go through how to set a one-time password or reset a forgotten password in BackOffice.

One-time password ​

  • Set a one-time password which is sent to user’s email address under contacts information.
  • When a user tries to login first time they will be prompted to change the password.
  • The one-time password has a limitation which can be set in Settings → Security.

Do the following:

  1. Go to Edit employee → Password.
  2. Press the Send One-Time password button, and an e-mail with instructions will be sent to the employee.

Reset password ​

To reset a password for a user:

  1. Go to Edit Employee → Password.
  2. Press the Delete button.