Table management

With table management, your guests can keep open tabs at their tables and pay when they are ready to leave. Set up table maps in BackOffice, take orders at the register, send them to the kitchen, and handle payments — all in one place.

Get the Table Management License

Contact your sales representative to obtain the license required to work with table maps.

Servings

Servings let you control how orders are organised and sent to the kitchen. There are three types — use them on their own or in combination:

• Standard courses — link your articles to named courses like Appetizer, Main course, and Dessert. Articles are automatically sorted into the right serving when added to an order.
• Open serving — a dedicated serving for drinks and other items that get re-ordered throughout the meal. Always fired first, and can be re-fired without sending a correction to the kitchen.
• Flexible servings — build servings freely in the register as you go. No setup required. This is how OPEN Two works by default.

See Setting up servings to choose the right approach for your restaurant.

Available features

Orders

• Place orders at tables using servings
• Move articles between servings
• Add multiple orders to the same table
• Transfer orders to a new table
• Specify a custom order name
• Apply discounts on articles and servings

Payments

• Charge for everything at once
• Choose which articles each guest pays for
• Split the bill evenly between guests
• Split a payment across multiple methods
• Split a shared article into portions

Kitchen

• Send orders to the kitchen using Forward and Wait statuses
• Correct kitchen tickets when an order changes
• Display upcoming servings on kitchen tickets so the kitchen can plan ahead

Other

• Easy identification of seating time by colour changes on table cards (green to red)

Guides

Guide	What it covers
Setting up table maps	Create and configure table maps in BackOffice
Setting up servings	Choose how to work with servings and link articles
Taking table orders	Take orders, work with servings, and fire to the kitchen
Managing payments	Process payments, split bills, and close tables