Payment with Swish

The Swish payment flow depends on:

• Your Swish service (Handel or Privat/Företag)
• Your device setup (single or multiple QR-capable devices)

Follow the steps below. When a choice is required, select the option that matches your setup.

Step 1: Add items to the cart

Add items to the cart as usual.

Step 2: Select Swish payment

Choose Swish as the payment method.

Step 3: QR code is displayed

What happens next depends on how many devices can display a QR code.

Choose your device setup:

Setup	What happens
Single QR device	The QR code is shown automatically on the available device.
Multiple QR devices	A dialog appears where you select which device should display the QR code.

Single QR device

This applies if you have:

• A POS terminal that can act both as a cash register and payment terminal (e.g. smartphone or combined terminal), or
• Only one connected payment terminal capable of showing a QR code

In this case, the QR code is displayed immediately on the relevant screen.

Multiple QR Devices - choose QR code display

If you have multiple connected devices that can display a QR code (for example, several payment terminals) a selection dialog appears.

Select where the QR code should be shown:

• This device -> the cash register
• Other devices -> connected payment terminals

TIP

If you don’t recognize your payment terminal names, you can change your device names in BackOffice > Company > Devices, or go to Settings in the OPEN Two app (only for Worldline).

Step 4: Payment confirmation

What happens after the customer scans the QR code depends on your Swish service.

Swish Handel

• The payment finalizes automatically
• No manual confirmation required

Swish Privat / Swish Företag

1. Verify that the customers payment has gone through.
2. Confirm the payment manually in the cash register.

Step 5: Receipt options

Once the payment is confirmed, you can:

• Print a receipt
• Email a receipt
• Let the receipt timer run out (no receipt is issued)

Setup examples

Device Setup	Examples
Single QR Device	A tablet with no QR-capable terminals (e.g. Worldline Move 5000), or a single POS terminal (e.g. Westpay C150, or smartphone).
Multiple QR Devices	A tablet connected to Westpay terminals that display QR codes.

Quick reference table

Swish service	Where QR code is displayed	Cashier action
Swish Handel	Connected payment terminal	No action - auto finalizes
Swish Handel	Cash register	No action - auto finalizes
Swish Privat/Företag	Connected payment terminal	Manually confirm payment
Swish Privat/Företag	Cash register	Manually confirm payment